Why this host chose Hostfully for his PMS
24 Oct 2021 · 2 min
Liam Carolan from Ginger and Gold switched from Avivo to Hostfully for its cleaner guest booking experience and API integrations. He needed to connect dynamic pricing tools like Price Labs, and says the right PMS depends on what you actually need.
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All right, welcome to the Boostly podcast. Very special episode coming up Today, I interviewed Liam Carolan of Ginger and Gold over in Norwich for a Behind the Host special. This is where I'm going to be interviewing hosts just like you all over the world to discover the tools and the tactics and the advice that they have in the business and that they can pass on to you. Today was a really good one. I'm really glad we started with Liam, a real nice guy. Please do reach out to him and say thank you for this. So without further ado, please do go and start. Say hi to Liam. But most importantly, let's get on with the show. Who are you using for your pms, your property management software? Why did you choose them? What do you like about them? What do you not like about them? And just give like your overall review about why you decided to go with them, please.
That's the golden question. That is everybody's question, isn't it? What PMS and why? So, yeah, for us, we are with Hostfully. We've recently moved across from Avivo and the reason we moved across to host Valee is because we recognize that the most important thing is the guest experience and how easy it is to book with us is going to get us more direct bookings and they have the ability to connect to our Boostly website really well. The guest journey itself is quite good. So when somebody goes to book on a website, it seems really easy for them to do so. It's really clear. And so that was the main reason. The second reason was because the integrations, there's a lot of API integrations and the main one that we were missing at the time from Avivo was a connection to Dynamic Prices software. So we switched across to Hostfully, knowing that we were always going to sign up with, in our case, Price Labs. And that was the two core reasons to move across Hostfully. Since moving across, like with anything, there's good points and bad points to every single pms. We've used Avivo, we've used Xevu, we've now used Hostfully. And if I could take the best points from all of them, we'd build the perfect PMS software. But that being said, I think it's more about what you need at the time. And for me and for our business, we needed certainly that dynamic pricing and certainly we love the idea of it, the guest flow being really good.
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