Intrapreneur

Computer. All right.

There you go. Got that. Okay.

We have a quote. I don't. There's not. I have a backup quote.

It looked like there was nobody for January 2, but I am prepared if you guys need a quote.

I'm prepared, too. Do you want to go ahead? Okay.

No, go for it. Go for it.

Okay, I'll do mine first, and then we'll do Kaylee's. Mine is person is the feet of joy. All right, Haley, let's see if we can dance off your quote better.

I didn't hear any of what just happened, but that was cool seeing you guys.

I said, comparison is the thief of joy.

And I'm here to watch your dance.

Yeah, you guys didn't. You guys didn't dance. No fair. It's like you don't hear any of that.

The dance.

What's your quote?

Let me see. It looked like there was nobody written down for the second, so I was like, oh, no.

Let's see.

I liked this one. A truly happy person is one who can enjoy the scenery while on a detour.

Oh, okay. Get up. Enjoy the smooth ice. Happy and driving. Oh, driving.

Driving around.

She's crazy.

All right. We're crazy. Okay, winners.

Okay, hang on.

Are we doing one or two?

Well, Abigail is on vacation. She's the only. Only one that didn't highlight.

We don't count them.

What?

Yeah, that's fine.

Then we get two.

You ready? Two. Okay.

Okay.

I did replace the 50, by the way.

That would be Karen. Okay.

Okay. Come on. Hang on.

Okay, here we go. Give them a shot.

Yeah, go ahead.

Shuffle.

Okay.

I shuffled just so you know.

Okay, shuffled. How did you shuffle? Like an extra spin?

There's a place on the top above the names to shuffle.

Oh, that's cool.

Yeah, I noticed that.

Alay is a coffin for everybody. Okay, I'll go ahead while he's thinking and go on to the where's the envelopes? Announcements of you guys. I don't know what other announcements there are, but I'll do mine. And then you guys, anybody who has them. Well, we gotta see what kind of money Nicola gets first, I guess. Done. That's the wrong one.

Let's see. I mean, you are more likely bills.

In there too, by the way.

Oh, I think the value of most of those things is higher than $1. I would reconsider. I got the 50.

Congratulations. You got a lot of low dollar ones. So.

Yeah.

There you go.

5 to 10%.

Okay, so first thing on here, and then if there's other announcements, you guys Whoever has one, just get ready for one of them. So stay interviews is something new I'm going to do that I've never done before. It's always been recommended to me to do. And you know, when I interview you, when you are a potential employee, when people leave, you do an exit interview. Well, there's also this thing called state interviews. And so stay interviews just have a series of questions and you're basically just kind of learning from the person, like just their insight on the company and things, you know, suggestions that they have and you know, if you were to leave, why or just there's a series of questions. Kim has a really nice list of questions. Actually. It came from Braden. And so I can do them in. My goal is to do that everybody within the first quarter. I can do a dinner date with you guys. I can do a lunch date. We can do. It can be work time or non work time. You tell me, like if you want, like a leisurely, like really let me listen to you for, you know, a nice long time, you can have a baby or if you just want to be like, oh, I just want to talk to you during the day when there's a cancel, I'm. I'm flexible that it's my treat if we go out. So just let me know your preference. You can text me or just tell me and then I'll start to schedule them. And I have to get the questions from Kim. It was a really cool list of questions. She did it recently, my friend Kim. And so it was so insightful. It was so nice. Just nice to have a relaxed conversation about do we get the questions ahead of time? If you want them, I can't if that's helpful to you, to get them first. She had a nice list, so I'm just going to use her questions. I'm declaring 2024 the year of wellness. So wellness for our families, our prior families, our graduate families. So we're going to provide more services to them through their lifespan and through just cash programs and our wellness. My wellness is being your wellness. I'm just declaring it. I even got a poster that'll be here soon because I forgot what my word was. I had a word for last year and I forgot what it was. I thought I'm looking at it all year. And then I put my schedule in school. I've been playing around a lot with, just trying to figure out how am I most productive and most useful to people. And so I kind of figured out the layout of my schedule when it's in School. I work weird hours. It's just my flow is very strange. But it's just it. It is what I have on there. It's what works best for me to be the most productive. My in clinics. Regular times will be Tuesday, Wednesday, 10 to 3, 30. I'm going to stay for lunch so I can just like hang out and catch up with whoever wants to hang out. And then during onboarding with Kelsey, I'll be here whatever extra I need to be here. We'll just kind of figure that out as we go. I may have to. As we figure out the ramping up, I may need to just. Because it can just drag out forever. I may need to just like get on a caseload and have it with me so that we can build up our visits. But the ideal of what I'm working towards is what I have on that schedule. So if you have any questions about that, let me know. And any other announcements before we get into the other stuff. You guys hear me? Okay? Should I have you closer? You can hear me. Okay. I want to say we're good. The only thing that I want to.

Mention is just reminding everybody.

I can hear you. Okay. That if you have not yet finished the certification trainings to wait on recommended engineering new clients and so don't be competing it down with them. I did finish it over break so many. The updated version and done it updated things. So a lot of it's the same, but there are. I can't hear. Kylin. I'm sorry. Here.

I was just explaining, Christy, that for now, unless you are a support staff or a clinician that has finished the ssp, please refrain from like recommending it or starting it with new clients until you've completed the certification training. And we'll talk some more about that in time. But all the videos are available still on myunite. And if you need any help remembering how to access that, please don't hesitate to ask.

How long did it take?

You can speed up like all of the videos. So I probably watched like an hour or two for like three days. It's pretty fast.

It's really not that long. Yeah.

So because there's three sections of training.

And they're each.

I mean, all of the videos. The longest video is like 40 minutes, but there's multiple videos and I watch everything at at least 1 1/2 speed. I'm a hard time sitting for that long.

That's it for me. Does anyone else have any? I did make. You guys asked me to make examples of the flow sheet. We are changing the flow sheet. There's some little changes and it's really just come from audit stuff I've been doing and they're getting picky about things like wanting to start times for each code and just some annoying different little things. So I'm trying to still keep it pretty simple. And I, I, I made a Medicaid example and a private insurance example and I put it's in the pass road and I put, I highlighted anything that's new or different or important. And then if it just seems like not self explanatory, just grab me and I'll answer your questions. Because it's just hard to plan a time that we can all, you know, go over that kind of stuff. It's just us therapists but just let me know if you have any questions as you go through it and we'll just plan on starting it. I don't know, we can just plan on starting like February 1st so we have some time and I'll start making up a new set. Well, I kind of was waiting to print off a new set because you guys might say hey, you know, like we might tweak the form a little bit more. So I haven't printed them off yet. So I kind of want to make sure that if you guys have any other ideas, but hopefully it'll answer your questions. I know it looks complicated, but it's not really that complicated. So. But just if you want me to walk you through it or you want whatever, just grab me. I think it'll be easier that way. Okay, so two things I want to go over just, it's just kind of like a opportunity to teach you guys some things and then it's going to lead towards brainstorming for our wellness programs. But we may not get to the brainstorming today. That might be another session. But I just thought it would be really cool to start off the year with helping you guys understand some things that I've really learned in the past year that have been really helpful for me to kind of wrap my head around. Some of it's just life and some of it's just like our roles in Ohana. And so I just wanted to, to like share these things that I've learned. A lot of it I've learned from Greg, but I've learned it from other sources too. So first I want to go over this be do you have give? So I think in general we're all really giving people. We want to, when somebody's in having a difficult time, we want to feel like we could donate to the GoFundMe. You want to. You know, we just wanna. We're all helpers, right? So. So we actually can start with the giving. But when you do these other things, it allows you to give a lot more. But I just want to say something I didn't learn until the last few years. I think Greg really impressed upon me to pay it forward every day, one way or another, whether it's a tip or whether it's, I don't know, just pay it forward. Right. So I've intentionally really done that. I take a pers. I have an account, that security account that I take a percentage of my income and it goes right into that account. It's not my money anymore. It just sits there. So when things come up, I don't feel stressed about. Like I wasn't raised with my parents donating any money anywhere. Like, we were just very tight on our money. They would donate their time, their expertise. But, you know, to, to. I don't think I ever saw him give to a charity or anything, like my whole upbringing. So this was like a new skill for me to learn. But the thing is you can literally. It's a habit. And so you literally can start with 1%. So $1 out of every hundred dollars. If you just set it aside, then you know, somebody's house burns down or something happens. You have this money set aside that you're like, oh yeah, I can donate a hundred dollars or twenty dollars or whatever if you get that. So I just want to share that with you. Not that you, I mean, do it or don't do it, but I just want to share with you that it's. It's like a habit to start and then. And it really is an amazing feeling when you can do that. Like the last few years I've just been able to help people so much more than ever before in my life only because I created a habit. So. So you can start with that. So B is, you know, we all want to like, do more things, have more things, give more. But what I've really learned is if it's not solidified in your head first, it won't happen. So it was interesting. I just watched this video on visualization, 30 minutes a day of like what you're wanting in your life to happen. And what was interesting, it was a scientific video because it talked about the reticular activating system and, and how it acts as a filter. And you can literally wire up your, your RAs to see things a different way because we're kind of wired to see things a certain way, usually on a negative bias, because we're protective creatures, you know, our, we're just designed that way.

So.

And you can see when you've done it before because, like, let's say you're, you're, you're thinking, I want to get a new car and I want to get a Prius, all of a sudden you start seeing them everywhere. Have you had this experience, like, how did I not notice this thing? And all of a sudden you're seeing it everywhere. That's because you've got a mental focus and then so you can wire yourself to see opportunity. So I don't know. I spent six months visualizing having a bigger place for ohana, looking at every single place, and all I ever saw was for sale or for rent signs. Everywhere I went was here for a long time. My head was still jerking every time I saw a sign. Did I ever even look at those signs before? You know, I never even noticed them. So that's my point. It's just like. And she said literally, like 30 seconds a day, if you just close your eyes and you picture what it is you want, that you will start to have those opportunities kind of come up and, and you'll, you'll see opportunity instead of see, like, resistance. But anyway, whatever it is you want to be, if you want to, you know, be more, you know, if I want to be a better listener, I picture myself, like, really chilling out and really, really connecting and listening. So just whatever it is you want to be, you, you have to. It has to happen in your head first, is what I'm saying. It's not going to happen magically if it isn't here first. Then you have to do the actions. So let's say you wanted to be a millionaire. Now who doesn't want a million dollars? Anybody want a million dollars? Sure. I do a lot of cool stuff with million dollars. If I don't, like, I, I read this thing. Jim Carrey wrote himself a check for $10 million with a date five years out the day before Thanksgiving. And he carried around in his wallet and he would go up to where the Hollywood sign is, and he would visualize being the kind of comedian that would warrant that kind of an income from a movie. He thought about it every day, and he carried that check in his, in his wallet. And lo and behold, dumb and dumber, he got a check for $10 million the day before Thanksgiving. Isn't that crazy? So, I mean, he really had it in his head. But you have to do, like, he couldn't just have that in his head. He had a. He had to become the person that gave that kind of value, that could earn that. So you have to do the actions. And this is where most of us get stuck because we like to be comfortable. And so, like, I'm constantly trying to do things. I know I look like. I know I look, like, relaxed when I'm doing my little videos, but I hate doing every single one of them. I fight myself every single time. People are going to be sick of me. People are this, like, I go through all this mental garbage. I'm like, just do it, Mary. Because that is, you know, how you're going to have a bigger impact and serve more people and help more people. But I fight myself every time. It's very hard. But I'm doing. Doing the action that's going to get me there, even though I don't like it and it's uncomfortable. And the only reason why I can do it is because I do it when I get relaxed. That's why I'm always outside when I do it. I have to get like, I don't know. And then Kelsey sees you in your kayak, and here she is. That's why I was gonna get Kelsey. I mean, seriously, that is, like, the coolest reward ever for putting myself out of my comfort zone. But I'm telling you, I have to force myself every time I do it. And Craig's like, every Single day. Better. Three times a day. Only 1 to 3%. See your reason. I'm like, oh, my God. And that's why I have a coach, because he's constantly pushing me out of my comfort zone. And so I want you guys all to grow. So I'm constantly pushing you guys out of your comfort zone to learn to grow, to not just sit back and coast. Pull the weapon. Anyway, we gotta do the actions, right? So we gotta have in our head, then do the actions. And it could just be like, if there's something that's hard to learn, just visualizing, you know, just like visualizing yourself and doing the action. Like, I can do this. I can learn this thing. I mean, we do this stuff with the kids all the time. Break it down into little steps. Then you start to have. Have the things that you want in your life, and. And you're able to give more. More of yourself, more money or whatever. So it's just this cycle. And I had learned these three, and then it was actually my friend Kim, when we were doing this for our retreat that she came up with this part of this cycle because we're all motivated by being able to have a bigger impact and give back more. So I just want to share that with you because I think it's a really helpful thing then. Any questions on that? Was it helpful? Did you like it? Now what I want to share with you, and I don't know if you, like, snuck and read it all already, but it's really been interesting. Like, I've mainly learned this from. I've learned this a lot from Greg. He's shown us this multiple times, and I thought this would be really. We've talked about it a little bit, but I thought this would be really good to help you guys have this framework. I don't think this is really showing up on the video, but so with each of these things, I didn't even know this word. Intrapreneur entrepreneur is like the business owner, right? And with each level, there's risks, cons, things that suck about it, and then there's rewards. So I won't go into as much details on the sheet, but this was kind of my brain dump, thinking about all the risks and all the rewards of everything. And I think I'll start with employee. And it is an employee. You're just an employee. You're just showing up, you're clocking in, you're clocking out. You have no. No money risk. You know, you're not. You're not investing in the company. You're not, you know, you just shop, get your paycheck, you get all the benefits, you know, all the PTO and all that good stuff, insurance, education, and you can kind of just check in and check out. I mean, I spent a lot of years as an employee, like, being able to just be like that, you know, not thinking about anything when I got home. And the cons is that you're not really helping something like grow or create. You're not creating. You're just kind of showing. This is like, it's really just riding the wagon, right? You're not really contributing. And the interesting thing is that people think they have job security. They would think that's a positive, but it's fake. It's not true. Job security. And I'll tell you why. Because you don't know what's going on. So my very first job was at the hospital up in Leavenworth, and they were having a lot of financial instability, but I didn't really know what was going on. But. But I ended up quitting because I was just like, it was just a lot of rumor meal. I didn't really know what was going on. I didn't have any opportunity to make it better. So I just left. When I worked for the pediatric therapy center, the birth of 3 center, that was okay, that's. And that's a castle Hospital. The Versa 3 Center was a non profit. Had been in the community for 50 years. I left my secure school job of 17 years to go work for them. Went in the office one day. I don't know if I was gonna be complimented on something then I didn't have a job and Pete had just quit his. And I was like the breadwinner, 40 hours a week person. Now with little kids, guess what? You don't have a job anymore. And they didn't tell me they were closing. They just said they were struggling and that they were downsizing. Within two months, the doors were closed. When you see things in here that say ptc, that was one of the worst days of my life. That place was closed. They put everything up for sale. The ymca, they didn't even give us an option. Like the people that worked there to get stuff and those. That's the stuff I managed to buy there. I felt like vomiting the whole time. It was the most horrible feeling. Blindsided and have no idea lose my job. And in the schools in East Wenatchee they eliminated the coda position. So you know, the person that's working there doesn't have a job. That's a school setting. University of Washington my friend who. My friend who Lily who has a pelvic health clinic, she has all these people trying to work for her from the University of Washington because they closed. I don't know if they reopened it, but at the time she told me they closed their outpatient. This is a big university hospital just closed it. We're not profitable enough for paying the highest wages, but guess what? We're losing money so we're going to close it. So my point is it's pretend. It's just that you're. It's not secure. Just regular employee is not a secure thing. And then there's entrepreneur being in business for yourself. And before I decided to do this, I. It's scary as hell. And I. What I did is I thought what's the worst thing that can happen? This is how I got over my fear. And so I'm like, what's the worst thing that can happen? I thought, okay, I could screw up and go to jail. I could do something wrong. That's the worst thing I could Think of, lose my home, whatever. So I literally mentally sat there in jail and thought, I'm sitting here in jail. I helped thousands of kids, thousands of families. Am I okay with that? And I said, yeah, I'm okay with that. I had to get there so I wouldn't be afraid to take the risk that it takes. And so there's literally the risk of I'm responsible for everything. Here's me, Jill. I'm. I'm responsible for everything that happens here. There's financial risk on my house. I borrowed against my house twice, cashed out my retirement money, borrowed against Pete's retirement money. So there's, like, lots of financial risk. There's. This one's. The suckiest one, I think, is the insurance companies can do money take back. They can go, you know, we really don't think you should have been paid for all of that. One of the gals that was in my class, Federal Blue Cross, was trying to get, like, I don't know how many hundreds of thousands. I think it was like $500,000. It was a huge amount of money. It was somewhere between three and five back. So she's in a huge, like, lawsuit with them. The guy that had the vision clinic down, down in Yakima closed his practice because they decided he shouldn't have been billing a certain code, and they wanted, like, $200,000 back. He's like, I'm out. And that's why the other guy has the practice. So this is like a very real, not fun threat. But that's why I try to stay on top of everything and do everything right. You know, it's always on my mind because it's literally like, this is it being on my mind. That's a thought bubble ohana, because it's my baby. It's literally like when you go on vacation or, I don't know, you go out to eat, you stop thinking about your baby, you know? Do I feel bad that I'm thinking about my baby? No, it's just part of. Part of it, you know? Of course, I got to make sure the care is. Is there. I've decided it's like whack a molecule. I have to just get used to popping back up because every time I turn around, there's something. I'm like, oh, here I am.

You have to.

I had to, like, learn all this resiliency, and that's good. And then when I went to my mastermind, man, it's just like, hit me listening to everybody's story, because every single buddy, every Single practice owner I know and my masterminds and personally has had this happen to them. If they've been in business long enough that. That they've had people steal from them, take their clients, start their own business. So you spend all these years creating all this stuff, and then you get stolen from. And then you have to learn to trust again and just have faith in people, even though people screw you over and over. And just like, it was crazy. Like, it happened to me a long time ago, so I kind of forgot about it. But, like, listening to these people that I was in the Mastermind with, I'm like, damn, this one, this one guy. The entire team left, quit, and the entire team, like, started a different company. And it's just, you know, what do you do? You learn. You learn how to be better. You know, it's like, why did that happen? I don't know. So you just keep learning. You get knocked down, you get back up. And then a really strange one that I have to deal a lot with that is very annoying is the more you're in business. I'm getting shark attacks all the time by fraud. And so I have to spend, like, at least a half an hour a day. I'm filtering fraud. Like, is this something I need to pay attention to or is this not? And you guys see some of it, some of it's obvious. So you guys filter some of it for me. Sometimes I filter so much that I miss things. And so the employee retention credit was a lot of shark stuff coming out and on the radio and this and that. My first understanding of it was if you got PPP money that you didn't apply, couldn't apply, which is a true thing. But then they changed it, and I never knew they changed it. So by going to the Mastermind, I found out somebody had just gotten, like, over $100,000 back for not letting anybody go during the pandemic. And she gave me her contact person. And so now I'll find out if I qualify. Gave them all the stuff. But just by going to the mastermind and having that one conversation, getting that one contact might get a, you know, get a chunk of money to put in our reserve, which would be a reward for not, like, letting anybody go during the pandemic. But I swear, like, I'm constantly, like, trying to, like, be like, is this real? Is this not real? And it's hard because they're getting. They're getting so good, you know? And that's another threat, is just the money disappearing out of your account. You Know, from, from fraud or whatever. So those are, those are like the hard things. But then the reward is, you know, is having, like, more income than if I was an employee. More time, freedom. I really honestly felt that the most this last year because I was able to be there for my family, do all the fun stuff. I was gone more than I really wanted to be gone. I mean, a lot of it wasn't under my control. What? Just me and myself, that's all. Help. How is that possible? Okay, anyway, so. So that's a benefit. But the best thing is the personal growth. Like, you just become this really incredibly resilient person and, you know, and you can read the rest of it, but there's. There's way more benefits. I wouldn't be doing it if there wasn't more benefits. But I just want you to know, like, there's risk and there's reward. Intrapreneur is. You guys, I know it's stressful sometimes because I share the stats with you. You know, when it's kind of a little rough sometimes, like our visits are low or whatever you guys have, you're looking behind the curtain and you're not used to that. So it can be kind of stressful. But then, you know, if I'm like, hey, we gotta really push, you know, why? You know, gas in the gas tank. But you're not ever going to be blindsided. You know, I will pay you guys before I ever get paid any day. You don't ever have to worry. But I give you guys more information than you would if you were just an employee. And you don't have, and you don't have the financial risk of being in, of being a, you know, an entrepreneur. You have all the benefits. And then the really cool thing is you can help the company grow with your own ideas. And then. And you're just generally caring about being part of something bigger. And then you're actively creating job security because you're part of the solutions. And then. And then you're. You're investing time into your own growths, you know, so where I'm going with all of this is that I really want to. And we won't do. I knew we wouldn't probably have time today. But what I really want to think about is what's going to help create viability in this company is building up. We all know this, building up our wellness programs because it gives us more than what we're getting from insurance. And so really want to focus on getting everybody who it would make sense for to Fill out a lifespan application. We're going to hopefully get Kelsey doing this exercise stuff so we can have something to offer our graduates little exercise class. Christy's already encouraging people to apply for lifespan that might benefit from coming in early. So what we really want to do is just get as many people and we'll talk about it more. Brainstorm, systemize how we're going to make sure everybody applies that it makes sense to help. But we are ready to serve a lot of people with wellness. So that'll be on another day to brainstorm. But I just wanted to get in the mindset of why I want you guys to be in this more intrapreneur mindset and just keep me in the loop when you have ideas. I love you guys taking initiative, but just let me know, like, hey, I got this idea. I'm working on this because I. Because I do want to know. I want you guys to feel like you can do things without me being super involved. I like just knowing what you're thinking about. Is that. Was that useful kind of going through all of that. And I wouldn't have it any other way. I mean, even with all of this stuff, it's just the best thing in the world to be able to serve families in the way that we serve them and. And we'll just all keep pulling the wagon.

All right.

You guys hear everything? Okay? Yes. Yes. Haley, did you want to stay on then? Yeah. Can you take those papers for me, please? You can throw them away. I just gotta go to the bathroom. I'll be back in a minute. Do you guys need to visit about anything before?

I think we're good. Yeah. Thanks for joining, guys.

We're a little swamped today.

Yeah.

I'll be back in a minute. Okay. Bye.

Okay, me too. Bye. Eureka.

Bye, baby.

It's like I couldn't. I couldn't tell if that was your you or Kylie from the back. Can you both have like the same length pair? Kind of.

Yeah, I know.

I was thinking.

Haley's on the computer here. It's me. Bye. Bye. Okay. Hello.

I guess you can stop recording. It looks like it's still recording.

Okay. How about.