20:14

A first-person YouTube video by Mary Kostka describing Ohana Occupational Therapy’s history, the pandemic’s impact, and the clinic’s recovery and growth. Key points: Mary founded Ohana in 2008 and has operated in Wenatchee ~8 years; visits dropped in March 2020 with a 10-week closure but ~1/3 of visits were preserved via telehealth; payroll protection funds and online course sales helped bridge revenue; in April the owner expanded into the adjacent half of the facility and completed a ~5-month construction project without closing; the clinic doubled its space and staff and held a small November open house showing therapy rooms, equipment, feeding/toileting services, wellness offerings (Safe and Sound Protocol, low-level laser/QRI), and community engagement.

Questions this video answers

2008

10 weeks

About 288–295 visits per month (transcript cites 295, 288)

About one-third

November (year not explicitly restated in this chunk)

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