How to Stay Calm in Stressful Situations E+R = O
In this segment, the speaker introduces the E+R=O (Event + Response = Outcome) principle, originally attributed to Jack Canfield’s The Success Principles. He emphasizes that while we have no control over external events (E), we have full control over our responses (R), which ultimately shape outcomes (O). The speaker critiques the common tendency to try to control events and to let emotions dictate reactions, leading to blame, complaints, and excuses. He distinguishes between reacting (a visceral, emotion‑driven response) and responding (a deliberate, thoughtful choice). Drawing on his own experience, he acknowledges that triggers still provoke impatience and intolerance, but through purposeful practice he works to pause, assess the event, and choose a response that makes the situation more tolerable. The overall message is that intentional, controlled responses can reduce stress and improve outcomes.
