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In this segment, Matt Vaadi explains how his company Underdog identified that it had achieved product‑market fit by observing unusually high response and close rates to cold outreach in the highly concentrated payroll and PEO market. He notes that while the industry has 16,000 providers, making customer acquisition difficult, Underdog’s cold emails generated a strikingly high reply rate, leading to rapid customer sign‑ups. The demand grew so fast that the team had to temporarily shut off marketing because they were at capacity, a clear sign of a "good problem"—excess demand that outpaces supply. The anecdote illustrates a practical, data‑driven way to recognize product‑market fit beyond abstract metrics.

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