7 Powerful People Skills to Make Your Voice Heard
17 Jan 2021 · 7 min
Matthew AI outlines seven communication habits to increase influence: speak only when adding value, don't interrupt, present arguments with humility and invite criticism, admit uncertainty, separate ideas from people when disagreeing, and avoid overselling your points. The core idea is that restraint and listening make you more persuasive than talking more.
Chapters
When someone says something we don't like, instead of saying, you're wrong, we can say, here's my issue with that. Now, when we say, here's my issue with that, we're allowing it to be that, not them. And there's a huge difference.
Hello, everyone, and welcome back to the Love Life Podcast. I am Stephen Hussey, and today we are going to focus more on the life side of the Love Life podcast because we are talking about powerful communication, having impact, being able to convince, persuade and move others with your words. It's one thing in life to be competent, but it's another to be able to tell compelling stories, to be someone who can walk, walk into a room and change people's minds. Get your point across, leave people thinking about what you said. These are crucial life skills and I have the best person to give you them. Of course, Matthew Hussey, who has had many years of honing his craft in the area of personal impact. So I'm going to hand over to him. Before I do, Matthew mentions a secret video at the end of this clip and I want to make sure you have the link before you go away. So the link is secretimpact video.com. go there and you're going to see a clip of Matt talking to a small audience where he gives some of his best tips for having major impact. If this is something you are serious about developing in 2021, go there secretimpactvideo.com and check out the free training. All right, that is it from me. I will see you very soon. Over to Matt.
I've always felt that when it came to success in life, there are two major things that we can control. One is how hard we work, and the other is how much of an impression we make on other people. I'll allow this video to assume that you're already working hard, but let's talk about the making an impression part. I want to talk about seven things that we can all do to have more influence, better persuasion, more respect, and make more of a lasting impression on the people we speak to and have conversations with. Number one, silence is a virtue. We should all master the art of not speaking when we don't have anything to. To say. So often, especially in business meetings, people speak for the sake of filling airtime. It's a vanity play. It's a discomfort with silence, with being seen to not be speaking. But we must resist that temptation and instead wait for a moment when we can actually say something that's going to make an impact. Number two, Fight the urge to interrupt. If the previous point was about not speaking when you don't have something to say, this one is about not interrupting when you do have something to say. We've all felt that moment where someone is saying something and we feel this unbelievably overwhelming urge to slice their sentence in half as we jump in to demonstrate our perspicacity. Look how insightful I am. Look how interesting I am. But they don't care because they're too busy being resentful or frustrated that they didn't get to finish. You've essentially blue balled their point. Do not confuse having something to say with this being the right moment to say it. Number three, Attack with humility. One of the greatest things you can say when you disagree with someone's opinions or their plan is, okay, I'm gonna lay out my argument and you tell me why I'm wrong. This has such humility because you're first engineering the space for them to call you out afterwards, so now you're gonna get their full attention because they know you've made space for them to disagree with you when you're finished. But there's also humility because it's almost assuming a kind of naivete. I'm gonna tell you all of the things I think are wrong with what you said, and then you can tell me why I'm wrong. So, and this is particularly effective, by the way, if you're ever in conversation with people who are experts in an area that you're not. You could be in a company where you're having to hire website designers or coders or someone on a project that you don't understand the ins and outs of because they're the expert, then you feel a bit insecure. How do I call someone out on something? How do I tell them that I think this project's going to take too long or is too expensive, or I don't like the plan when they're the expert and I'm not. This sentence allows you to do that. I'm going to lay out my opinion and you tell me why I'm wrong. There's humility, but it also allows you to go on the full offensive on their proposal. Number four, don't be a know it all. If someone asks you a question that you don't know the answer to in life, simply say, I'm not sure about that, or that's not my area, or I need to think about that. I want to go away and consider that and come back to you when I'M on stage. The thing that gives me ultimate confidence is not that I know everything, it's that I'm prepared to not know everything. When someone asks me a question in front of a thousand people and I don't know the answer, I am always willing to default to. I need to think about that and come back to you. Number five, let your arguments wade in before you do. And when I say you, I mean you personally, with all of your biases, with all of your emotion. Sometimes when we disagree with something someone says, we immediately jump in and say, well, I think this. But the truth is, people may not necessarily want to know what you think. In a business context, some of our job is to add value to the room by putting forward interesting arguments or to put forward the other side, but not to put forward our own personal bias. So one of the things you can say when you disagree with something in the room or you think a point needs to be added, maybe you flat out disagree with something, that's fine, but you can always start with, I think there's a couple of things worth considering here. That line allows everyone to be open to what you're about to say because you haven't made anyone wrong. Like if Harry. If I came to a business meeting with the creative team and I was like, I want to title a new video People who like the movie Love actually Are Trash.
It's divisive.
It's right. Now, you may think, we definitely shouldn't do that. Matt, you are a moron for even proposing a title like that. I'm not saying you're calling me a moron.
Well, you are and I am.
Right. But let's say you wanted to know that I'm a moron, but not say that I'm a moron, but still get your point across. You could say, matt, I think there's a couple of things worth considering about that. One, being that it's possible it could offend some of our audience. Now, you could also add to that. We may, of course, decide that we don't mind if this particular video offends some of our audience and that it's worth doing anyway. But I did want to point out that that's possible and maybe even likely. Now everyone's listening. The people that think we should make that video and call it that and the people that think we shouldn't, because the argument was made in a way that doesn't invest all of Harry's personal feelings into it. As a follow on from that point, number six is argue with the argument not with the person. When someone says something we don't like, instead of saying, you're wrong, we can say, here's my issue with that. Now when we say, here's my issue with that, we're allowing it to be that, not them. And there's a huge difference. I have been in so many debates with people over subjects that are very dear to them, where ordinarily they may be inflamed, hurt, offended by something someone like me would say in that moment, but they're not because I make it about the argument, not about the person. Here's my issue with that conclusion. Here's my issue with that point of view. I'm allowing them to have some distance from their arguments, even if ordinarily they would see them as the same thing. This is something that's become increasingly rare in our world, of course, with ad hominem attacks. And having become the norm, when people are going after someone's argument, they attack the person directly. And that's why very little progress is made, of course, because there's no space for people to then be distanced from their arguments. In order to agree with you, I have to dismantle my own ego. And if your arguments, if the way that you speak to people right now requires people to dismantle their own ego in order to agree with you, because people are not going to agree with you very much. But if you make their argument your opponent and make them the person, your ally, you will gain many friends and win many arguments. And lastly, number seven, don't oversell your point. We've all had that moment where we've made an interesting point to somebody or something, said something particularly insightful, and we feel that click. We feel that moment where they nod and we realize, yes, I am the most intelligent person in the room. They do think I'm wonderful. I can see it in their eyes. They may even confirm this by saying, that's a really good point. And when they say that, we feel this giddy high that makes us now want to continue making the point that we've already made. I was once watching a TV show. I can't remember who even said this, but there was a guy who said, I just want to reiterate. And the other guy said, you don't need to reiterate it. You've already said it. And we often feel the need to reiterate things that we have said over and over again. I've done this so much in my life, I cringe when I watch myself do it. And I have the problem of seeing myself do it on video, in real interviews, when you catch yourself, stop and say, I've already made the point, they're already appreciating it. Let me now allow that point to detonate in their mind and do the work for me. If they want to ask me another question, question about it, they can look. When we're talking about these things, we're talking about effectiveness, impact, persuasion, the ability to stand out, the ability to have a distinct, unique and powerful voice to make an impression on people wherever we go. I have truly found these, these tools to be some of the most useful in my life. And I started them at age 11 when I was reading how to Win Friends and Influence People. But I've never stopped learning. It keeps getting more advanced. Every new person I speak to, I hang around with some really amazing, successful people who continue to teach me and I think, oh my God, I'm just getting started. It never ends. And anytime someone says to me things like, oh, I know all of that stuff, I think you must be playing a different game to me. I don't know what your understanding of this area is, but for me, the learning never stops in this area. I'm always focused on how to be more effective as a person because it affects everything from my business to my relationships to the new opportunities that I bring in all of it. If this is an area that you find yourself as interested in as I am, and I mean as I am privately, because it's not something I talk about every week in my videos, but it's something that I am personally massively invested in. I have something I know you're really going to love. What I'm about to show you as a free training, this is going to be my gift to you. Today is from an event that I got invited to that was a closed door event for a group of powerful influencers and entrepreneurs who are all looking to improve their impact out there, build their audiences, build their brand, become more known. And I sat with them and I gave them some of my secrets that I've learned over the years. I've pulled 18 minutes of this into a video training that you get to watch right now for free. Free. And you know when I say something is free, it actually has value. Like this free video you're watching right now, it has massive value. So if you want more of that, come with me and watch this. If you're someone who just wants more impact in your own personal life, if you're a business leader, a CEO, or if you're someone who has interest in building a personal brand. This video is an incredibly valuable thing for you to watch and ignore the production value. It's not great, but that's because it was never intended to be shown to the public. You really are getting a peek into something that was only reserved for a handful of people. I'll leave a link here, check it out, and I'll see you in the free training. Oh, the only favor I ask is that when you get there, you leave me a comment. I want to see your reaction. Thanks, guys. Sa I see the vlog sites. Got a new wife, Shorty got a new boo. Yeah, love beautiful.

