4 Regeln erfolgreicher Kommunikation #shorts
3 Apr 2023 · 1 min

0:55
A short German-language video in which Michael Heitkötter presents four concise rules for successful communication: (1) quality — tell the truth and avoid speculation, (2) quantity — provide only as much information as the listener needs, (3) relevance — keep to what matters to the listener and avoid topic drift, and (4) style — choose words, examples and metaphors to reach the listener. The speaker closes by saying that following these rules leads to extremely successful communication.










