Short excerpt from a YouTube video by Mick Hunt arguing that a leader’s personal attitude and behavior shape company culture more than stated values; includes a case example advising leaders not to feed executive-team gossip and to encourage direct feedback between parties.
Chapters
Your perception of the world and the attitude that you bring as a leader. It creates the culture of a company. And I don't care what the values are. The CEO gets up in a town hall and celebrates something or is trying to impact the culture in a positive way. If your leader or if you as a leader are negative in any way, shape or form, that becomes. It becomes the billboard that people drive by every day on the way to work. It becomes the one thing that they see. And I was working with a client the other day and she was kind of in the middle of some gossip, pretty serious gossip on the executive team. We were kind of working through it, like how to react, how to manage the situation. And it came up that the strategy that would be really helpful would be to tell the person to go give the feedback to the other individual and to not feed it, to not feed the negativity, to not feed the critic, to not feed the types of values that you don't want in your company.