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Your Employees Matter MORE Than Your Customers

Name: Your Employees Matter MORE Than Your Customers
Uploaded: 2025-11-13T19:19:42.349797
Duration: 50 s
Channel: Mick Hunt
Description: Short excerpt from a YouTube video (Mick Hunt) arguing an employee-first business philosophy: prioritize the health of the business, then take care of…

13 Nov 2025 · 1 min

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Short excerpt from a YouTube video (Mick Hunt) arguing an employee-first business philosophy: prioritize the health of the business, then take care of employees (fair pay, culture, development), and employees will in turn take care of customers. The speaker warns against doing things merely to impress others and emphasizes holistic non-cash incentives and development.

Chapters

Doing things to impress other people is the detriment to any business. One, do not do anything to impress people. Do things to take care of your business. That means charge more, pay fairly, not necessarily less. But definitely don't just try overcompensating with giving more incentives of cash pay in other ways besides cash pay in culture and development and really focus on the whole human. So like, that's like priority number one, take care of the business prior to number two, take care of your people. When you take care of your people and develop them out, they will take care of your customer. And so the customer isn't always right, but the customer will always be taken care of as long as the business is in good standing. The employees, your first customer, are being treated the way that you want to develop a perfect society, and then they will take care of your customer.