From Chaos to Control - Episode 2
7 Oct 2023 · 1 min

0:41
Mike Austin (host) comments that Elon Musk is cutting software costs after taking over Twitter and is targeting SaaS vendors like Salesforce. Austin cites a Fortune article and notes that many organizations underutilize CRM systems — estimating CRM utilization is below 40% of licensed users — and argues organizations should assess SaaS application spend (not just cloud infrastructure).










