Mike AustinFounder & CEO, Metrixdata 360 Inc. · Mike Austin | Helping enterprises take control of software costs through data, strategy, and relentless execution

From Chaos to Control - Episode 4

Name: From Chaos to Control - Episode 4
Uploaded: 2023-10-12T15:00:30+00:00
Duration: 55 s
Channel: Mike Austin
Description: Anecdotal case study about Office 365 license optimization: the speaker (Mike Austin) describes a client with ~2,000 wasted Office 365 licenses that were…

12 Oct 2023 · 1 min

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Anecdotal case study about Office 365 license optimization: the speaker (Mike Austin) describes a client with ~2,000 wasted Office 365 licenses that were cleaned up but reappeared six months later. The clip emphasizes lack of visibility, overwhelming data without tooling, and the need for ongoing operating processes and continuous improvement to prevent relapse.

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We had a client that we went in, we informed, we gave them visibility into their Usage On Office 365, we optimized. They had a waste of about 2,000 licenses. And we said, okay, do you guys want us to help you in that operate and, you know, the continuous improvement, you know, doing this circle? They said, oh, we got it. You guys helped us out and we understand, you know, the changes that were made and why, why we were wasting these 2,000 licenses. We said, okay. And they phoned back six months later and said, Mike, the 2,000 licenses that you guys helped us clean up or were, we burned through them again, right? So we're paying for them again. So now we need help with this, right? So if you. If you look at the journey, right, the beginning is recognizing the chaos, right? So recognizing that you have a lack of visibility, recognizing that if I don't have any tooling in place, that the amount of data that I get could be overwhelming, and if I don't know how to even dissect it, it's even more overwhelming, right?