1:02

Mike Austin explains Microsoft EA true-up rules for reducing licenses. On-premises licenses cannot be reduced at all. Enterprise subscriptions like M365 and Windows E3/E5 can only shrink back to your original signed quantity, not below it. An org that signed 5,000 M365 E3s and grew to 6,000 can only reduce to 5,000, not to 4,000.

Questions this video answers

No. Reductions are permitted only down to the quantity initially signed in the agreement (example: signed 5,000 → cannot reduce below 5,000 even if current usage is 4,000).

No. On-premises licenses have no reductions.

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