Mike AustinFounder & CEO, Metrixdata 360 Inc. · Mike Austin | Helping enterprises take control of software costs through data, strategy, and relentless execution

Unlock IT Budget Potential for IBM and HC

Name: Unlock IT Budget Potential for IBM and HC
Uploaded: 2024-09-05T16:45:04+00:00
Duration: 31 s
Channel: Mike Austin
Description: A brief transcript excerpt from a YouTube video (Mike Austin) in which a speaker reports customer feedback about whether software products deliver…

5 Sept 2024 · 1 min

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A brief transcript excerpt from a YouTube video (Mike Austin) in which a speaker reports customer feedback about whether software products deliver innovation and measurable value that justifies recurring 10–15% year-over-year price increases. The speaker questions if customers see added revenue, cost reduction, or process efficiency from upgrades to match those budget increases.

We get a lot of customers, we ask them, you know, are you getting the innovation you need out of these products? You know, you're paying 10 to 15% year on year increase. Is your budget, is your value from the software going up that 10 to 15% increase? Right. Are you getting additional revenue, reducing cost or, or introducing some kind of process efficiency that makes all these upgrades and worth it, right?