Mike AustinFounder & CEO, Metrixdata 360 Inc. · Mike Austin | Helping enterprises take control of software costs through data, strategy, and relentless execution

Unlocking Success: Navigating the Maze of Software Licensing

Name: Unlocking Success: Navigating the Maze of Software Licensing
Uploaded: 2024-02-29T05:00:07+00:00
Duration: 1 min 1 s
Channel: Mike Austin
Description: Mike Austin describes a Microsoft client case study where a software renewal price rose substantially and the client faced a renewal 30% above budget…

29 Feb 2024 · 1 min

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1:01

Mike Austin describes a Microsoft client case study where a software renewal price rose substantially and the client faced a renewal 30% above budget. Microsoft provided a 'best and final' offer and would not reduce price; the client sought an additional ~4–5% but negotiations stalled despite escalation. The presenter then began reviewing the client's license/usage data to find opportunities to address the gap.

Questions this video answers

February 29, 2024

30% above budget

Approximately 4–5%

Chapters

This is a Microsoft example, okay? Basically they had a renewal and it came up and it basically the renewal pricing had increased substantially through some of those things that we talked about, but also through some things that this client did. And they were at 30% above budget. Microsoft had given them their best and final. They weren't budging. I mean, they were trying to get them to budge on pricing. You know, they were trying to get another 4 or 5% they were planning to lose. Right? And they were trying to get another 4 or 5% and Microsoft wasn't budgeting. Right. They just, they weren't moving. There was like they escalated. They did all the things that, you know, people think to do. They escalated. There was no offer, no change in price. There was no offer from Microsoft to look at what they were doing, how they were doing it. You know, they were like, well, if you want to do Buy More, well, you know, we'll happily look at displacement costs. Like that doesn't help us with the problem that we're we were were facing. Right? And so we came in and we started reviewing their data.