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Mike Austin (presenter) demonstrates using a software-usage dashboard to analyze which Microsoft products users have and actually use across license tiers (E1, E3, E5). He shows the ability to inspect per-user/product usage (Power BI, Phone System, Teams, SharePoint, OneDrive, Office) and reports a client finding: many users were logging into the network but not using email, Teams, SharePoint, OneDrive, or Office — indicating pockets of under‑utilized or unnecessary paid licenses.

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