0:44

Mike Austin (speaker) recounts an anecdote from his time at Microsoft about clients trying to implement SharePoint via third-party hosters, which resulted in deployments that the client organizations did not control or fully understand. He uses this example to explain why SaaS became popular: many SaaS apps can be deployed instantly by signing up and paying with a credit card, lowering barriers to adoption. The clip frames SaaS adoption as driven by ease-of-use and outsourcing of implementation/ops.

Chapters

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