Mike AustinFounder & CEO, Metrixdata 360 Inc. · Mike Austin | Helping enterprises take control of software costs through data, strategy, and relentless execution

Unlocking the Power of SaaS - Episode 10

Name: Unlocking the Power of SaaS - Episode 10
Uploaded: 2023-10-03T15:00:04+00:00
Duration: 59 s
Channel: Mike Austin
Description: Mike Austin answers how to gain access and visibility into unknown SaaS applications. He advises first checking for an API and extracting data; next…

3 Oct 2023 · 1 min

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Mike Austin answers how to gain access and visibility into unknown SaaS applications. He advises first checking for an API and extracting data; next, looking for SaaS connectors in SAM tools (examples: Snow, ServiceNow, Slim360 for O365); and lastly, using desktop inventory/agents to detect installed SaaS desktop apps (example: Box desktop agent). The segment is practical and focused on actionable approaches.

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The next question is obviously, how do I get the access or how do I get visibility? So this is the hardest part, right? Because if it's just based through a web, through a browser, what. What should I do? So let's say I don't know what the app is. It's like mike.com mike.com has this SaaS app, right? How do I get it? The first thing that I would do is I would go and see if there's an API. If there's an API, I would want to go and look in that API and see what sort of data is in there, and I would want to pull that data. And I get that. I would also look and see if in my organization, we had some SAM tools that have SAS connectors, because there are some out there, like Snow has a decent SaaS connector. There's some in ServiceNow. Our Slim360 product for O365 has a SAS connector. So I go and see if I can get a SAS connector. And then I would look at things like, are there things, you know, that I can play on the desktop? So, for instance, if it was box.com maybe I could look at through our desktop agents where we can do inventory to see where Box.com where the Box app is installed.