Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

Field Service Software Your Entire Crew Can Actually Use | Homeworks

16 Oct 2026 · 2 min

Watch on YouTube

1:36

In this promotional video, Mike Andes, owner of Augusta Lawn Care and partner with HomeWorks, highlights a common pitfall when switching CRM software for field service businesses: crew adoption. He explains that while owners and office managers may like new software, field crews often resist, leading to poor data quality and workarounds. To address this, HomeWorks offers the Field Force mobile app, which provides crews with an easy-to-use interface to view jobs, document properties, capture photos, videos, and upsell opportunities, and seamlessly send information back to the office. Recognizing that software alone isn’t enough, HomeWorks also provides a five‑day live onboarding program that walks teams through implementation rather than just handing over logins. The video concludes with a call to action: viewers can obtain a four‑digit code for a free first month of service, and if they complete onboarding within 30 days, they receive an additional free month. The pitch is grounded in real‑world experience from Augusta Lawn Care’s 200‑plus locations, underscoring the practical needs of home service operators.

Chapters

There's one question you should ask before switching CRM software that has nothing to do with the owner. Will your crew actually use it? Because I've seen this happen plenty of times. The owner loves the software demo, the office manager kind of likes the reports, and then Monday morning comes around and the guys in the field hate using it. Now you've got bad notes, missing pictures, and employees texting information back to the office because the system you bought never actually made it into the field. I care a lot about that because I own a lawn care company. HomeWorks isn't software I only see during product meetings. We use it in the same home service industry that we build it for. Augusta Lawn Care has grown to more than 200 locations, and the Augusta system gives us a real-world proving ground for what home service operators actually need. That feedback is important. The Field Force mobile app gives your crews the information they need without forcing them to operate like software engineers. They can see the work, document the property, capture pictures, video, and upsells, complete the job, and send the information back to the office. But software alone doesn't solve adoption. And that's why when you join HomeWorks, we spend 5 days doing live onboarding calls with you and your team. Your crew doesn't get handed a login and told good luck. We will help you implement it. If your biggest concern about changing software is getting your employees to actually use it, Click down below. You'll get the 4-digit code on the landing page for your first month completely free. If you get your onboarding completed during the first 30 days, we'll give you another month completely free. We'll help your team get through the switch. Click below to get the code.