Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

Home Service CRM With Real Customer Support | Homeworks

16 Oct 2026 · 1 min

Watch on YouTube

1:24

In this promotional video, Mike Andes of HomeWorks critiques the poor customer support experiences common with larger home‑service software vendors, especially the reliance on chatbots and delayed human assistance. He contrasts this with HomeWorks’ hands‑on onboarding model, promising five days of live video implementation calls where customers can ask questions, share screens, and receive direct help. Andes emphasizes that he still runs his own home‑service businesses using HomeWorks, positioning the product as built by operators rather than distant investors or private‑equity owners. A testimonial from a second speaker reinforces trust in Mike’s honesty and management. The video concludes with a call‑to‑action offering a four‑digit code for a free first month, and an additional free month if onboarding is completed within 30 days.

Chapters

When you're paying hundreds of dollars a month for business software, you shouldn't have to fight a chatbot when something important goes wrong. This is one of the complaints I hear constantly from larger home service companies. Their software company got bigger, but support got harder to reach. And now they're submitting tickets, talking to AI, or waiting to hear from someone who may not understand how their business actually operates. At HomeWorks, we're taking the opposite approach. When you move over, we're going to take 5 days with our team with live video implementation calls so you can ask questions, your team can share their screen, and we actually help you implement the software instead of pointing you to another help article or a chatbot. And I'm still operating my home service businesses using HomeWorks myself, which keeps me very close to the problems we're solving in the product. I want HomeWorks to feel like software built with operators. Not software built somewhere far away from them and in private equity.
I believe that if there's a great management behind a company, they're gonna be able to do really well with it. And so I believed in Mike and the team that he has, and he was really honest.
If you're ready for a CRM company that is still close to the industry, not owned by venture capital or some private equity fund, click below. On the landing page, you'll get the 4-digit code for your first month free. And if you complete your onboarding during the first 30 days, we'll give you the second month free as well. Click below to get the code.