Business Growth Secrets - Restore Relevance and Energy

23 Mar 2026 · 2 min
1:32

In this interview segment, Mike Koenigs and a co‑speaker explore why brands and founders fear losing relevance and how that loss erodes momentum. They illustrate the concept with the "barista handshake"—the subtle thumbs‑up from a barista that signals a personalized, high‑quality coffee experience—and ask what question could be posed to Howard Schultz to help restore that original energy. The co‑speaker proposes a Dan Sullivan‑style reflective question: ask Schultz to identify a ten‑year period when he loved how the company was growing and to pinpoint three aspects he liked most. This question is intended to refocus the founder on past successes, reignite passion, and guide a strategic reset to regain relevance.

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