A short podcast-style discussion about managing toxic relationships in business—employees, partners, and customers—including risks from conflict and dependency on key employees that can leave a business 'stuck' and unsellable.
Well, you're managing toxic employees, partners, customers. There's a lot of issues, a lot of problems not getting along. The conflict inside, conflict outside, kind of war all over the place.
There's that one key employee that if he or she doesn't come to work tomorrow, you know, a lot of things.
Are going to fall apart and you see no way out. You know, even if you wanted to sell it, you can't sell it in this state. You're just stuck in this kind of magic circle.
On this wheel and you can't get out. And I think we've all struggled as founders to be in this spot of just feeling hopeless, helpless. But let's talk a little bit about your three step system and how you apply it.