Stacey Hall realized at age eight that sales didn't have to be pushy or stressful. Her new book, Selling from Your Comfort Zone, explores a human-centered approach to selling that grew from that early insight.
When did you realize that sales didn't have to be so pushy? When did you realize that you didn't have to be a salesperson who's all stressed out all the time?
If I told you I was 8 years old, would you believe me?
After today, yes, I would. Okay.
Well, I, I grew up with a father who was in sales, who also did not believe in how to be pushy and spammy. However, no one would listen to him, so he had to go out there and do what they told him to do and learn the scripts and listen to the tapes, and it really did not work for him. That's not to say he wasn't successful. My father made a lot of money as a salesperson. He just wasn't satisfied, and it took a toll on his mindset, on his self-worth. I know it did, and I watched it happen. When he became a substitute teacher later in life and he came alive, that confirmed it for me. So when I went into business, I said, you know what, I'm not going to do it that way, and I'm going to show them we can do it the way that feels good to me and to my prospects.