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In this short commentary from The Deal Room, the speaker shares an anecdote about a technician who repaired a problem in just 20 minutes but charged $10,000. The point emphasized is that clients are paying for the technician’s years of education, experience, and the ability to diagnose and fix the issue quickly, not merely for the 20 minutes of labor. The speaker urges listeners to be clear that the price reflects the value of expertise rather than time spent, highlighting a mindset shift in how professional services should be priced.

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