The Most Expensive Problems Are the Comfortable Ones

Every expensive problem I have seen a company carry survived for one reason. It was comfortable. The health renewal lands, everyone winces, everyone signs. Not because it was right, but because changing it required a harder conversation than keeping it. People choose comfort over change. Here is what I know after years in these rooms. Leaders who finally ask the uncomfortable question find money everyone else assumed was gone. The math was never the hard part. The decision is. Make the choice that forces action and you will see the results. So this weekend, ask yourself one thing: What is the most comfortable expensive problem in your building? Then Monday, deal with it. I am Paul H. Flowers Jr.