Peter Lohmann identifies two ways AI threatens property managers: courts using it against owners, and landlords automating rent collection, maintenance, and tenant communication themselves. As owners cut costs with AI, human property managers could become obsolete.
For people who are listening to this and are like under 40, I think there's 2 attack vectors to really watch for. One is we talked earlier about how AI is being used against us in these court filings. There's another way that AI can be used against us, which is all the things that we're using AI for to make our business smoother, more efficient, save costs, get work done for us. There's no reason that property owners can't do that too. So property owners can and are using AI to do things that they previously would've hired a full-service property manager to do.
