Property management software vendors deliberately limit customization to protect their profit margins, forcing users to work around constraints built into every layer of the platform. You can still make money, but you're fighting the software's design to do it.
It does not invite customization or new ideas. If anything, it constrains the innovation to what the property accounting software vendor wants to provide you. And what they want to provide you is a new revenue opportunity for them. That's the bottom line. Which creates tension. It could also be a revenue opportunity for you. Frequently it's not. The fact that it's a revenue opportunity for them doesn't preclude you making money. You just have to know that there's controls built into that at every level. I would say this is not an accident that it's not easy to do.
