Peak Property Management has never lost a client and turned down over 4,000 units by being selective about who they work with. The company prioritizes relationships over growth, building a business where no one has ever fired them.
Chapters
We essentially would promote through those years that we've never lost a client. And it was incredible because, you know, literally anyone who came, we were like, hey, you can sign up with us, you can sign up with this other company, but we have X number of units. We've been in business for X number of years and no one has ever fired us. Everyone who has come to us has stayed with us. There's never been another property management company that has managed property previously managed by Peak. So no one's experienced leaving Peak Property Management. And so during those times, we sort of like— what would happen is we really focused on the relationship. We were extremely selective. We had turned down over 4,000 units during that time period.