Peter Lohmann argues that legacy property-management software vendors will struggle to add effective AI agents to their existing systems. He sees AI as a destructive force that will overturn traditional business skills like pricing and go-to-market strategy, with success depending on delivering concrete outcomes for property managers.
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My intuition is that a lot of these legacy SaaS companies are going to struggle mightily to build an effective AI agent layer on top of their system of record. I wish them all the best because a lot of these guys, at least in our industry, are friends of mine at this point and know them to be great people, high integrity, smart, hardworking. And this, this AI tidal wave is just, it's just it's incredibly destructive, honestly. I mean, it's gonna, it's bringing in a whole new era and it's very exciting as a business owner. But I think it's like all the skills that you needed to survive and thrive and grow before are kind of useless at this point. Everything you figured out with pricing and go-to-market and competitive strategy, it's just like everything's turned on its head. And, um, and yeah, it will be interesting to see who can weather the storm, so to speak, and, um, really build AI that delivers outcomes for property managers on top of some type of a system of record or existing tech stack. Yeah.