A property-management owner explains the core growth trap: you can't scale until you decide whether to hire someone to run daily operations first, or hire a manager to oversee staff. Either way, you have to stop doing the work yourself.
And I'm a continuous improvement type of person. So, you know, of course, like every 5 minutes I'm thinking I could make XYZ change, but the XYZ change required me to not be working in the business to be able to execute that change. And so that goes back to like the chicken or the egg. Do I get out of it or do I bring in this person that can take over for me in a lot of ways so I can do more work on the business? And that's a very real a milestone point in any property management company when you're building it, right? There's a point where you have to stop being the doer and have everybody else be the doer. And then there's a point where you have to not manage those people and someone else has to start managing those people.
