Brad Johnson ran Sawyer Property Management by one rule: act in the company's best interest. He borrowed the idea from Netflix's no-rules expense policy, where employees don't submit receipts and are trusted to spend responsibly. Dave gave him the same advice years earlier.
Have you read No Rules Rules, the Netflix story? Uh, it's a killer book. I'm reading it right now. And one of the things that comes to mind is they have a similar culture of way ahead, like way ahead of anything that I've ever been a part of, obviously. But one of their core principles for expense reports, you don't have to send in expense reports. You don't do anything. They have no oversight at all. They do like occasional department-level audits that are just to see if people are stealing. But their principle is act in Netflix's best interest. That's what they say about basically everything. And they remove all the controls and instead say, you're a smart, qualified, capable person to work here. So you know what that means. So therefore act in Netflix's best interest. That's what Dave told me. Act in Sawyer Property Management's best interests and everything will be fine. And you'll report to the company and you'll do well.
