When buying a property-management company, check if employees are happy. One unhappy person spreads negativity like cancer through the whole team. Talk to staff directly about their work and what frustrates them before you close the deal.
Talking to companies you're looking at going acquiring, it's not just about door count. What is their staff like? How happy are their staff there? Because if their team is not happy now, they're not gonna be happy probably with you either, because in this industry there can be high burnout and they don't know you. So, at least where they are, it's, it's kind of the devil you know. Mm-hmm. And then you're going over here and the unknown, you know, I always used to say it takes one bad apple to spoil the bunch, right? And so, it's, it's kind of like a cancer in an organization and that negativity spreads like kudzu. The positivity, there could be 10 people that are super positive and 1 that's super negative. And for whatever reason, that tends to spread harder and faster than the 90% that are positive. So interview the staff, understand what you're dealing with there, understand what their roles are, understand, you know, what makes them happy in their job today. You want to position it in a way where you're getting to know them and to understand what are the things you enjoy about your job? What are the things that are a challenge for you in your job? You're not trying to encourage them to talk negatively about anybody or anything, but you're trying to understand where their heads are at.
