Boomers tend to avoid professional property management and research solutions online, while younger landlords like Millennials and Gen X are more likely to do hands-on repairs themselves. The shift reflects a broader generational difference between theoretical knowledge and actual experience.
Chapters
What do you think about the boomer shift here, both in terms of continued unwillingness to use professional property management and like the fact that the rental homes are now moving to millennials and Gen X?
My thinking is that this is not specific to property management. My belief, Peter, is there's another bald guy and a guy with kind of glasses you're wearing in another industry that did a report that found the exact same thing about boomers and millennials. You know, if we just tease out the caricature, if we just— if you indulge me, dear listener, it's something like this. I could do that myself. Not theoretically, quite literally. I've done the maintenance at my property. The thing that just broke, I actually installed myself. This is not a theoretical construct of like, oh God, I got to look on YouTube, ChatGPT. The gap between the theoretical doing of the work and having done the work is just different for millennials and boomers.