Peter LohmannAll Things Residential Property Management | CEO of RL Property Management | Co-Founder of Crane

Unreported pets are killing your compliance (and your revenue)

11 Dec 2025 · 1 min

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In this segment, the speaker addresses property managers about the fragmented ways they handle pet policies, noting the lack of a unified playbook. He promotes pet screening tools as a free, valuable solution that standardizes treatment of all residents. While many managers use pet profiles for pets and assistance animals, they often overlook the "no pet" profile, which is critical because unreported pets are a major source of non‑compliance. The speaker explains that comprehensive pet screening enforces consistent compliance with the true pet policy, mitigates risk from undisclosed animals, and can also create additional revenue streams for property management companies.

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you could ask any property manager how they're doing certain things. We're all doing a lot of the same stuff, but we're all still doing it differently. There's, there's, you know, there's no unified way. There's no great playbook out there. And so pet screening is one of those tools that it's free to property managers, which is awesome. And it, it helps you create compliance cuz you're treating everybody the same. It's important to make sure that you're utilizing it for everybody. So there's the pet profile, but I find that a lot of PM companies are using it specifically either only for pets or for pets and assistance or support animals. But they're not utilizing the no pet profile, which is just as, if not more important than any of the others because unreported pets are huge out there. So pet screening helps create compliance, true pet policy and process. It helps mitigate risk. And of course, you know, bonus, it helps also generate revenue, you know, for property management companies.