Peter Lohmann's company created its first property manager role, assigning three people to handle roughly 120-130 owners each. They manage leases, renewals, and maintenance issues while a separate operations team handles the back-office work.
My hypothesis was if we can set up our company that way, we're going to have better results, more streamlined communication, happier owners, and things are just gonna be better. So that's what we did. We reorganized the company and we took different people who were doing different things around the organization and we assigned 3 of them the title of property manager, which we've actually never given out that title before because we were pure departmental. Yep. So it was the first time ever. That employed a property manager. So we have 3 of them and each of those 3 property managers has about 120 to 130 rental owners that are assigned to them. And they do all of the comms and they do all of the lease signing and the PMA renewals and like all of the interfacing, the external interfacing happens through that property manager specific to those properties and those owners and maintenance concerns that get, get escalated, go to them and everything else. These property managers are still supported. There's a whole ops department that's doing doing the work. They're running the checklist, they're leasing the properties, they're handling the turns. Like, so the, the property managers are mostly there as like account support, like account servicing.
