A leader explains why his gut instinct beats data analysis in decision-making. He argues that when businesses fail, it's rarely because processes are broken. The real problem: teams stop talking to each other, turning a technical issue into a cultural one.
There's a big difference in our personalities because I know you and I know how you operate. You as an engineer, as most engineers are, very data-driven. I'm not analytical at all. I make decisions very quickly. It's largely based on intuition. Of course I use data and I look at data, but I'm not driven by data. And that goes with our culture too. So like if there's an issue, it's for me, it's gonna be more of a mindset thing than it is a data or a process thing. I believe that processes break when people stop communicating issues or or when teams stop working together, it's less of a process and a system issue, it's more of a team issue.
