Peter Lohmann explains why multifamily maintenance strategies fail for single-family portfolios. Multifamily prioritizes speed on individual units, but single-family requires routing efficiency and four-hour job deadlines. Applying the wrong model erodes profitability fast.
But a big multifamily property, the technicians are optimizing for speed to repair because the expectation at an apartment is, yeah, there's a, there's a tech downstairs. I've seen them hang out by the workshop. They're just going to come up and fix my toilet, right? Whereas at a scattered site, single family operation, you're not optimizing for speed. You're optimizing for efficiency. Because if you can't figure out how to get these guys around in an efficient way, you're going to lose money on maintenance like so fast it'll make your head spin. So I don't know, like it's been really interesting. So the, the techs at a single site property, they have to be available. They're not optimizing for how many jobs can I get done in a day? They're optimizing for all work orders need to be done in 4 hours or less. And so that just doesn't translate over to, to my world.
