Peter Lohmann and a co-speaker argue property managers give away valuable services like lost-rent protection and instant rent payments instead of charging for them. These are discrete financial services with measurable costs, not vague offerings like asset management. Building the infrastructure to deliver them costs money, so there's no reason to provide them free.
I'm interested to think, though, about things that we're not really currently doing that we could do as an option that's high margin and high value.
And some of these are a slam dunk that are things your listeners are not doing, and others might kind of feel like you do, like asset management, for example, financial forecasting, locating new properties. Everybody, I think, does some flavor of asset management, and the whole thing is a bit squishy. Lost rent protection, by contrast, very discrete, very specific, instant rent payments. Very discrete, very, very specific. Some of these are just clearly new line items that you would have to stand up some infrastructure to do, and there's no reason to do it for free. It is a financial service. It is by definition something that has a cost associated with it.
