Episode 208 - The Real CIA You Need in Your Auto Repair Shop: How to Lead with Control, Influence, and Acceptance

More Staff, Less Effort? Get Your Shop Team Pulling Together

Episode 277 - Working Hard but Going Nowhere? Spot Your Shop’s Next Opportunity

Episode 276 - Want More? Stop Beating Yourself Up for Where You Are Now

Episode 275 - Stuck in the Daily Grind? Turn Your Biggest Shop Problems into Profits

Episode 274 - How Far Will You Fall Before You Hit Rock Bottom?

Episode 273 - Why You’re Still Chasing Your Team to Get Things Done

Episode 272 - The Stories You Tell Yourself Are Hurting Your Team

Episode 271 - You Keep Complaining About It. So Why Haven’t You Fixed It?

Episode 270 - Your Team Isn’t Buying In. Here’s What You’re Missing

Episode 269 - Close the Gap Between Knowing and Doing in Your Shop

Episode 268 - Everyone Wants to Matter in Your Shop: Recognition vs. Appreciation