Scaling from $2M to $10M means moving from hands-on work to delegated leadership. Create scorecards that automatically capture performance data, coach loyal people to competence, and fire underperformers based on the numbers. Let metrics guide decisions instead of gut instinct.
Hustle's always got me what I needed. I just need to work harder. So much is happening, so I made scorecards and gave them to my team. I need to actively manage the people I have, so I need to spend most of my time on meetings and approvals. I'm taking myself out of the individual processes so that I can stop being the bottleneck. My focus is on quick decisions and reviewing the metrics that matter. I keep around my most loyal team members and I coach them up to competence. I become scorecard-based as a leader, and sometimes that means letting underperformers go, even if they were a fit in the past. I trust my gut, I lead with my gut, my instincts got us to here, and they're gonna lead us to the next stage. Now that we have scorecards, I built systems that capture the data and let the metrics guide the decisions.
