Ryan Deiss on building teams that actually work: enforce your core values, balance grace with accountability, and don't coddle people. When someone violates a value, address it directly and require acknowledgment and apology.
If you allow somebody to exist within your organization in direct violation of your core values, you have no values, which means you have no culture. It's gonna be really hard to build a team. There's been a lot of coddling out there in business. That's not good for anybody. It's not good for the. For the up and coming entry level folks because they're not. That's not how the world works. You know, at some point, they need to extend some grace too. And that's what I would say to our team all the time. When you automatically assume the worst and you go and leave, you're not extending any grace to me because you know what? I can have a bad day too. And if I'm not allowed to have a bad day, we're all walking on eggshells here. That freaking sucks. So I never want to hurt your feelings. I want to respect who you are as a person, but God dang it, like, help a brother out. I'm doing my best too, but it also, there needs to be something points to, like, hey, that's kind of a core values violation. Like, let's talk about this and nothing else. You need to acknowledge it, apologize.
