A short talk by Sachin Patel outlining eight ways to build trust and establish strong connections and credibility. Early principles emphasized are consistency (long-term reliable behavior), closeness (physical or relational proximity), and coherence (alignment and sharing of values); Patel argues values matter more than knowledge because knowledge is assumed but shared values create connection.
They don't want you to know they have this problem until you know. Until they know you can help them actually solve this problem. Okay? So just keep that in mind. So how do we build trust? There's eight ways that we build trust. I'm going to have you just take a picture of this. It's pretty self explanatory, but one of the things that I want to cover is that consistency is probably the best way to build trust. If you've consistently been doing something for years and years and years, guess what? People trust you automatically. Closeness is proximity. How do we get closer? How do we build connections with people? Coherence. Is there alignment in your values? Right. How do you share your values? Your values are more important than your knowledge because the assumption is that you have the knowledge, but the connection occurs when.
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