Vivian WeyllThe Sales Queen™ | Creator of InfluenceOS™ | Performance Psychology & Sales Authority

Best conversation technique ever 🗣️ #shorts

Name: Best conversation technique ever 🗣️ #shorts
Uploaded: 2024-05-24T15:00:48Z
Channel: Vivian Weyll
Description: A short YouTube monologue by Vivian Weyll introducing the "yes, and" conversational technique: accept a remark (even negative) and build on it…

24 May 2024

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A short YouTube monologue by Vivian Weyll introducing the "yes, and" conversational technique: accept a remark (even negative) and build on it constructively to steer dialogue positively. The clip contrasts "yes, and" with "yes, but," arguing that "yes, and" preserves and builds on the other person's thought and includes a brief example role-play.

Best conversation technique ever. Yes. And is when no matter what somebody says to you, even if it's negative, someone says to you, look, your product is too expensive. Yeah. And the reason why that is is because we put more into L and D. Anytime you use yes and in a negative situation, it steers the conversation in a positive direction. Most people say yes, but. And when you say yes, but you negate their thought when you say yes, and you're building on their thoughts. Always in a positive direction. No matter you say to me, it doesn't matter how negative it is. Vin, we decided not to go with you. Yes, and I'd love to know why. Always positive. Otherwise, people go, yeah, but what happened now you seem less. It's a very powerful language model.