A clinician explains how to spread better patient communication practices across a medical practice. Start by dedicating one team member to it, attend workshops, then share what you learn with patients. When colleagues hear about the results, they get curious and want to try it too.
If somebody's going to be the changemaker in a practice and they want to, how can they get started and how can they then create the change not only for themselves but across the practice?
Well, first of all, I always tell them, if you yourself are not interested in this thing of communicating with your patients, have somebody in the team that does. It's very important. If you want to be the game changer, you can do it. I mean, you can attend a workshop and then try to translate that to your patients, and word travels fast.
Yes.
So if you start making a change with your own patients and other health Professional starts, oh wow, so how did you do that? Or you discover something about a patient that's been there for years, and all of a sudden you discover something that you should have known years back, but it never really popped out in a conversation for some reason. Yes. And then everybody gets interested in, wow, so how did you How did you get that piece of information? How did it happen that he said that or that she said that? And this is like giving it weight to the rest of the team and putting them in this game.
Yeah, yeah. If somebody's going to be the change maker in a practice and they want to— how can they get started and how can they then create the change not only for themselves but across the practice?
Across the practice. Well, um, first of all, I always tell them, if you yourself are not interested in this thing of communicating with your patients, have somebody in the team that does. It's very important. Got it. If you want to be the
