Tony Robbins took a group to a family-style restaurant where a 21-year-old waiter impressed them with humor and attentive service. Instead of tipping, Robbins gave him a standing ovation, called over the manager, and publicly praised the waiter's performance. Recognition can mean more than money.
Chapters
Tony Robbins tells a story of like he was in this restaurant, big group, it was like a big family dinner. And the waiter was so kind and he was just hustling and he was making everybody laugh. And he was this young kid, 21 years old or something like that. At the end of the dinner, somebody suggests something or he realizes, he's like, you know what, I'm not just gonna leave him a tip. When this guy comes out with our, with our to-go boxes or whatever, like the final thing, we were gonna give him a standing ovation in this restaurant. Oh my God. They just start cheering for this guy as he's coming forward. He's like, what? Is everything okay? He's like, he goes, I need to talk to your manager. And he's like, what? He brings the manager over. He just says, I've been coming to this restaurant for a long time. This is the best experience I've had. This waiter was amazing. He just kind of like made the kid feel like a star. It didn't like require more money or more time. It was just a little creativity of how to make this guy feel like a little extra.