Short excerpt from a YouTube talk by Adam Sand about how to choose employees for technology-driven change. The speaker proposes a three-category taxonomy of staff attitudes toward technology — "I love technology," "I tolerate technology," and "I hate technology" — and argues that businesses need a high proportion of the first group to avoid errors and succeed with tech adoption.
They don't need another boat. They don't need another car. All they want is for their business to run the way they always knew it could or should, and they'd be willing to spend a Ferrari to get it. So that made. How do we pick? How do we choose a winner? Right. And you're right. I don't want to error rate any more than you do. And so I had to think, how do I know if you're going to be part of the error rate? So one of the questions we got out of this was of your employees. You're going to break them into three categories. One is, I love technology. And I'm excited for how it might change my business, change my career, change my job to I tolerate technology. I understand part of my job. I'm not resistant to it, but I don't love it, but I'll do it. Three, I hate technology. Why can't we go back to pen and paper? I really miss these things. Right. That we're getting rid of. If 50% of your people aren't in category one, 70% of people are in category two. Too bad we're not your people. Tag your boss. We needs to hear this.
