Is This AI Voice Agent Better Than Your Best Sales Rep?

If you want to train the best inside sales lead intake person, if you wrote the manual on that, of all the things that could happen on a lead intake call, it would probably be like 8 pages. And you would try and hand that training to your Molly, who just started yesterday. You're like, Molly, this is the 8-page chapter 1 on lead intake calls. This is everything you need to know about lead intake calls. Here's 8 pages. She's going to remember 20% of that on day 1. She's gonna remember 40% of that at the end of 3 weeks. She's gonna remember 60% of that in a month. And in 6 months, she'd be able to add the 9th page, right? If she stuck around that long. Well, the nice thing about AI is you can give it the same 8-page training in a fraction of a second to a PhD-level brain the instant the phone rings, and it's all there every time. So we built this. This agent is going to go to your website. It's going to memorize your website. So it's going to read your website and it's going to memorize what's on there. And then you put an address in here and your phone number and you click test agent, what's going to happen is it's going to go to your website, it's going to read your website, memorize it, and then it's going to simulate what this would be like for a customer. Now, if you want to test Agent 1, you can just go to agent1.roofingbusinesspartner.com. So put in my phone number. All right. So now we've got— I'll put in my name and we still got to figure out what the roofing company is going to be. And I'm going to go roofing company near me. Harrow Roofing. Oh, let's go Harrow. They have a website. Yes, they do. Okay, so that's going to be our roofing company. We're going to go Adam at Haw Roofing, and then this is Dallas, Texas, 75208. We're always there.

Bingo.

So what we're waiting for is our phone call to come through, which right now it's analyzing the house.

Atlas from Haw Roofing.

Hey, Haw Roofing. I was expecting your call.

Thank you for taking my call, Adam. I'm glad to connect with you. I just want to verify that I'm speaking with the right person. Is this you?

Yes, it is.

Great. I appreciate your interest in Harrow Roofing. Just to set expectations for our call, I'll be gathering some brief information to help schedule an inspection appointment for your roofing needs. To start, could you tell me a bit about your project needs? What specific roofing services are you interested in?

Uh, well, I see you guys do some really nice roofs and I wanted to replace my old asphalt shingle roof that's getting old. I have an insurance claim. Uh, and I want to put a new metal roof on.

Thank you for sharing that, Adam. It sounds like you're looking for a roof replacement, specifically to replace your old asphalt shingle roof with a new metal roof.

That's what I said.

I understand. Thank you for confirming that. Now, do you have any idea how old your current roof is?

It's about 20 years old. Do you guys do any other kinds of roofing other than just metal?

Yes, we offer a variety of roofing options besides metal, including TPO, synthetic, wood shake, tile, slate, and custom sheet metal roofing. But let's focus on your project for now. Are you experiencing any active leaks with your current roof?

Yeah, we had a couple shingles blow off and now it's, uh, it's leaking. It's after that storm, um, and so that's why we want something better than the shingle roof.

I'm sorry to hear about the leaks, Adam. I understand how concerning that can be. We'll make sure to address this quickly. When did you first notice the leak?

Well, it would have been right after the storm, so like 4 days ago.

Thank you for that information. Just to recap, you're looking to replace your 20-year-old asphalt shingle roof with a new metal roof due to leaks caused by missing shingles after a recent storm. Now, what type of roofing material do you currently have?

I said asphalt shingles.

Got it. Thank you. Are you looking to replace it with the same material or are you definitely set on going with a metal roof?

Well, I like the idea of the metal, but I'm just curious, like what types of, like what, what is better about wood shake roofing?

Wood shake roofing offers a natural aesthetic that many homeowners find appealing. It's durable, provides good insulation, and can last a long time with proper maintenance. However, it does require more upkeep compared to metal roofing, which is low maintenance, energy efficient, and resistant to various weather conditions. Ultimately, the choice depends on your preferences and priorities for your home. Now back to your project. Does your roof have any skylight?

Uh, yeah, we, we do have a skylight. I, I don't know how big it is.

Thank you for That's okay. Our inspector will be able to assess the skylight during the appointment. Are you also interested in having your gutters replaced as part of this project?

No, no, that, that's, that's fine.

Got it. Thank you for clarifying that. Now, will there be attic access available for our inspector to check the decking?

Yeah, there will be. Um, so is there certain materials that you guys like prefer, like that I could maybe Google?

Yes, we use a variety of materials including thermoplastic polyolefin, TPO, synthetic materials, wood shakes, aluminum, copper, steel, slate, and more. If you'd like, I can provide more details during inspection. Now, how did you hear about Harrow Roofing?

Uh, you know, I just went on Google and searched up metal roofing and you popped up.

Thank you for sharing that. Just to confirm, do you recall any specific details about the Google search results?

Yeah, I mean, sure, you guys had some reviews and then your website looked really nice. And I guess, uh, I'm here looking at a couple of the brands that you guys install. Um, what do you think is better, DaVinci or Brava?

But DaVinci and Brava offer high-quality rooting options, but they cater to slightly different needs. Uh, DaVinci is known for its durability and realistic appearance, while Brava It's recognized for its eco-friendly materials and variety of styles. It really depends on your specific preferences and requirements for your home. I recommend discussing this further with our inspector during your appointment. Now, how is the cell service at your location? Our inspectors use technology that requires connectivity.

Yeah, no, it's pretty good. Um, what do customers say about the different materials?

Customers generally appreciate the durability and low maintenance. Of metal roofing, as well as its energy efficiency. Many have commented on how much they love the aesthetic appeal of wood shake roofing, while others value the eco-friendliness of synthetic materials. Overall, clients have expressed satisfaction with the performance and appearance of our roofing options. Before we proceed, I'd like to confirm your address. I want to pull it up on Google Street View. To ensure we have the correct location. Your house address is 720 Rainbow Drive, Dallas, Texas 75208. Is that correct? Yep. Thank you for confirming that. Just to clarify, I see that your siding color is light beige, your trim color is white, and your door color is dark brown. Is that correct?

Yep.

Great. Now, before we schedule the inspection, let me verify your contact information. Your first name is Adam, correct?

Yeah, you can skip all that. I'm sure it's good. I typed it in.

I understand, Adam. Just to make sure everything is accurate, I'll quickly go through it. Your last name is Sand, right? Yeah. Your phone number is 1— is it correct? Yep. Is it okay if we send text messages when our inspector is on the way?

Yes, of course.

Great. We'll also email inspection photos and updates. Just to confirm, you're the property owner, right? Yes. Thank you for confirming that. Will anyone else be involved in making decisions about this project?

Uh, yeah, my wife.

Beneficial to have everyone present at the inspection since there will be detailed information shared. Can I get your wife's name and contact information as well?

Yeah, her name is Allison and her phone number is Thank you for that information.

Now I'll have to schedule an inspector to assess your roof replacement. Our thorough inspections typically take 60 to 90 minutes and include a detailed evaluation of your current roof and any necessary recommendations. Our first available appointment slot is May 22nd at 2 PM. Does that work for you?

May 22nd? Yeah, sure.

Great. I've scheduled the inspection for May 22nd. At 2 PM. You'll receive an email confirmation shortly. The inspector will contact you only if there are any questions before the appointment. Is there anything else I can answer for you today?

Um, yeah, how long does it take to install a roof?

That's a great question. The installation time can vary depending on the size and complexity of the roof, but typically a metal roof can be installed in 1 to 3 days. Our inspector will provide a more accurate estimate during your appointment. Thank you for choosing Harrow Roofing. We look forward to helping with your roof replacement project.

You're the best.

Thank you. Bye. Thank you, Adam. Have a great day.

Pretty cool, man. So it's not a bot and it's trained better than your best people. And so I'm not going to be salesy. If you guys are interested in it, you guys can go to the website. So you guys can go try that.