Adam Sand argues the roofing industry needs professionalization to fix inconsistent safety, pay, and quality. He points to broken communication between insurers and construction firms in storm restoration as a major problem, and says streamlining the process could save money for carriers and homeowners while improving roofer employment.
Roofing is one of those industries that has to professionalize. There's this a lot of inconsistency around safety, around pay standards, around quality, around long term relationships with homeowners and the products and services they're putting on people's homes. There's a lot of broken communication between the insurance companies and the construction companies that deal with storm restoration which ultimately results in poor customer experiences and a lot of bloat in the industry which cause at the end of the day homeowners more money for their insurance. And so I think by streamlining the process of responding to a storm is a huge opportunity to save carriers money, to save policyholders money and to ultimately make roofing companies have a more predictable customer acquisition channel and production flow and better employment for the roofers. I think it's just better in every way and I think that there's still lots of room for the competition that continues to make the market innovate. We're just reducing the inefficiency by innovating. Comment below this video with your thoughts.
