A short YouTube talk by Adam Sand arguing that a strong site supervisor is essential for roofing companies: they manage customer communication, enforce high job-site standards, accelerate training ("a month as a site supervisor is six months in sales"), perform local outreach (knock on doors), and act as a company's 'farm team' or front-facing representative.
We talk a lot about the role of the site supervisor. The site supervisor's role is to really manage communication with the customer and to create flawless job sites. The kind of environment where when people drive by, they would hire you. Like, I would go look at a customer's job site. Hey, let's go look at your job site. And we go, tarps are blown up against the property. You know, subs got music playing, the compressors on the grass, is gasoline pouring on the grass, this kind of stuff. Site supervisor stops all that. A month as a site supervisor is six months in sales. They're going to know more about what it takes to put on a roof, watching it get done every day for 20 days straight. Site supervisor is also knocking doors around the area. And they're usually like a young, bright face for the company. This is the farm team for your whole company.
