Scott McInnesFounder and Director, Inspiring Change · 20+ Years Helping Leaders Build Stronger Cultures, More Human Communication and Embed Lasting Change | Founder | Keynote Speaker | Podcast Host

Communication is key to a successful workplace culture

20 Feb 2026 · 1 min

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A leader explains how to build workplace culture through human connection. He points to specific policies like pet bereavement leave, maternity support, and menopause coverage as proof that companies should address real life, not just salary and time off.

How can organizations connect with their people in a way that's a bit more human?
For me, face-to-face is the way to go. But today, as we discussed, it's not necessarily the easiest thing. I think having an open-door type policy, so everybody can come into my office if they wish, and creating policies that focus on people— I mentioned Pet bereavement. I mentioned maternity. We created one recently about— for menopause. These are the things that are important to people. It's not about the expenses or your holidays. It's about what we do as individuals and humans. I think connecting that is really important.