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In this brief podcast excerpt, the speaker argues that workplace culture should not be proclaimed or dictated from the top. Instead, leaders and employees should immerse themselves in the day‑to‑day experiences of their colleagues, observe how people actually work and interact, and then work together with the organization to shape the culture they want. The core claim is that culture is something that emerges organically—"what it is"—and can be co‑created through involvement, learning, and collaboration rather than being announced as a top‑down directive.

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